How to Check FASTag Balance? A Detailed Guide
- Nimisha Panda
- Sep 18
- 8 min read
Before entering a national highway, every car must pay at a toll point. Traffic congestion is one of the main issues toll plazas cause because people still pay the toll with cash. Toll payments are now quick and simple because the government has announced that FASTag will be a required toll payment method. Using Radio-Frequency Identification (RFID), FASTag is an online toll payment system that automatically deducts tolls as a car moves across the plaza. You can bypass the lengthy queue by using the FASTag lane, where toll station employees will read your tag and deduct the appropriate amount. For a vehicle owner, it is important to be aware of their FASTag balance so that they can recharge it on time and navigate the tolls without interruption.
Table of Contents
How Does FASTag Work?
Because FASTag uses RFID technology, tolls can be automatically deducted. Here's a detailed breakdown of how FASTag operates:
Tag Issuance: The FASTag is a user-friendly reloadable tag that uses Radio Frequency Identification (RFID) technology to enable direct toll payments. It is attached to a car's windscreen.
Account Linking: A bank account or prepaid account is connected to this tag. In order to guarantee seamless transactions, users must keep this account balanced.
Toll Plaza Interaction: An RFID reader at a toll plaza recognises and reads a vehicle bearing a FASTag as it approaches the plaza.
Automatic Deduction: The associated account is automatically debited for the toll fee. The registered mobile number often receives a notification verifying the transaction.
Barrier Lifting: The barrier lifts after the toll is paid, enabling traffic to flow past without pausing.
Benefits of FASTag
By enabling automatic toll payments, FASTag cuts down on wait times and does away with the need for cash.
It provides immediate SMS alerts for deductions, conserves fuel, and is simple to recharge online.
In India, FASTag is now required for automobiles and is approved on both national and several state highways.
It makes travelling easier and gives you more control over toll costs.
FASTag Balance Check Methods
Method
| Online/Offline
| Login Requirement
| Check Without Vehicle Number
|
FASTag Issuing Bank Website/App | Online | Yes | No |
Mobile Wallet Apps (Paytm, PhonePe) | Online | Yes | No |
NETC (NPCI) Portal | Online | Yes | No |
UPI Apps using VPA | Online | No | No |
MyFASTag App | Online | Yes | No |
Vehicle Number (via UPI/wallets) | Online | No | Yes |
Missed Call (8884333331) | Offline | No | Yes |
SMS Alerts | Offline | No | Yes |
NHAI Customer Care (1033) | Offline | No | Yes |
Steps to Check FASTag Balance
The toll collection system in India has been completely transformed by the introduction of FASTag, which gives cars a smooth and effective way to navigate toll plazas. This technology eliminates the need for cash transactions by equipping cars with Radio Frequency Identification (RFID) tags that allow for automatic toll payments. It is crucial to monitor your FASTag balance in order to guarantee seamless travel and prevent any annoyances at toll plazas. We'll look at a few different ways to check the balance on your FASTag card here.
How to Check Balance with FASTag-Issuing Bank Website or Mobile App
You can quickly check your balance using the bank's FASTag web or mobile app if your FASTag was issued by ICICI, Axis Bank, or HDFC.
Open the bank's app or go to the FASTag portal.
Use your car number, mobile number, or customer ID to log in.
To see your balance and recent transactions, go to the FASTag area.
Although the dashboard layout varies from bank to bank, all offer statement, recharge, and balance options.
How to Check FASTag Balance Using Mobile Wallet Apps
You may check the balance right within the app if your FASTag is connected to a mobile wallet such as Paytm, PhonePe, or Airtel Payments Bank.
On your phone, launch the mobile wallet app.
Proceed to the Toll or FASTag area.
Choose your FASTag account or associated vehicle.
Check the balance that is now shown on the screen.
How to Check FASTag Balance with the National Electronic Toll Collection (NETC) Portal
Go to the NETC website.
Enter your tag ID or vehicle number to log in. Enter the OTP that was sent to the registered mobile number you provided.
View recent transactions and the FASTag balance.
This will only support FASTags issued in accordance with NETC compliance.
How to Check FASTag Balance with VPA-Based UPI Apps
Launch any app that supports UPI, such as Google Pay, PhonePe, or Paytm.
Enter the FASTag VPA in the 'Pay' or 'Send Money' area.
After choosing the VPA, press "Check Balance" or a comparable option seen in the majority of UPI apps.
To see the balance associated with your FASTag wallet or account, enter your UPI PIN.
How to Check FASTag Balance with MyFASTag App
Users can manage their FASTag accounts in one location using the MyFASTag app, which was introduced by NHAI.
Get the MyFASTag app from the Apple App Store or Google Play Store.
Enter the registered mobile number and OTP to log in.
Verify the status of your tags, recharge, and FASTag balance.
How to Check FASTag Balance with Vehicle Number
If your FASTag is properly linked, you can use your vehicle number to indirectly check your FASTag balance through UPI apps and specific mobile wallets. This method works with:
Paytm App: Visit the FASTag area of the app if you bought your FASTag using Paytm. As the tag identification, your car number (MH01AB1234, for example) will appear. To see the status, recharge history, and current balance, tap on it.
NPCI NETC Portal: Go to the NETC FASTag official website. Enter your car number or registered phone number to log in. An OTP will be sent to you so you may examine the balance and transaction details in your FASTag account.
Note: Virtual payment addresses and UPI apps are not used with this approach. Only when your vehicle number is accurately linked at the time of FASTag issue does it function.
How to Check FASTag Balance with SMS Alerts
After every toll deduction, you get an SMS with the amount of the transaction and the remaining FASTag balance. To receive alerts, confirm that the issuer has your most recent mobile number.
How to Check FASTag Balance with Missed Call Assistance
By making a missed call from your registered mobile number to the National Highways Authority of India (NHAI) at 8884333331, you can find out your FASTag balance. Your current balance will be sent to you via SMS.
How to Check FASTag Balance with the NHAI Customer Care Number
By contacting the NHAI toll-free helpdesk at 1033, you can find out your FASTag balance. The helpline is available without a login or mobile app and covers a number of Indian languages. You can contact FASTag customer service by calling this number to find out your tag balance, address problems such as improper toll deductions or blacklisting, and receive help with account status or recharge.
FASTag Balance Check without Login
You don't need to log into any apps or websites to check your FASTag balance. To get an SMS containing your balance, simply make a missed call to 8884333331 from the registered cellphone number. As an alternative, your remaining balance is displayed in SMS warnings that are delivered after toll deductions. You can check your balance without logging in by using UPI apps and entering your FASTag VPA. Another way without logging in is to call the NHAI helpdesk at 1033.
Conclusion
To sum up, monitoring your FASTag balance is crucial to a hassle-free and easy trip on the highways. Every user can benefit from the ease and flexibility provided by the range of available methods, including mobile apps, SMS alerts, customer service, online portals, email notifications, bank statements, UPI platforms, POS locations, and bank-specific services. Make sure your FASTag balance is always enough to pay for your tolls, and select the option that best suits your travel requirements and preferences.
FAQs
Can I check my FASTag balance offline?
Yes. You can use SMS notifications to check your FASTag balance offline. You can also make a missed call to the 24-hour toll-free number, +91-8884333331, if you have the NHAI FASTag.
How can I check my Paytm FASTag balance by car number?
On your smartphone, launch the Paytm app, type "FASTag" into the search field, and then choose "Recharge FASTag". After that, select "View Details" after clicking "Pay" to view a thorough breakdown of all of your FASTag transactions, including your current amount.
How to check FASTag balance without vehicle number
The MyFASTag app, bank apps, missed call services or SMS alerts can all be used to monitor your FASTag balance. The car number is not necessary for any of these techniques.
Can I check the FASTag balance without login?
Through missed calls, SMS alerts, UPI handles, or by dialling 1033, you can check your FASTag balance without logging in.
How to check the balance if issued by NHAI directly?
For a fast FASTag balance check, use the MyFASTag app or give 1033 a call. For NHAI-issued tags that aren't connected to a bank, these choices are perfect.
Is there an app to track FASTag transactions and balance?
Yes, for a fast FASTag balance check, utilise the MyFASTag App or the app from your bank (such as ICICI, HDFC, or Paytm).
How can I check whether my FASTag status is active or inactive?
To check the status of your FASTag, you can use the MyFASTag app, your bank online, or customer service (1033).
How often should I check my FASTag balance?
To guarantee a seamless experience at toll plazas, you should check your FASTag balance before lengthy drives or at least once a week.
What is the minimum FASTag balance required?
Depending on the vehicle class and tag issuer, the majority of banks have a minimum threshold of Rs. 100 to Rs. 200.
What are the consequences of a low FASTag balance?
You might not be allowed to enter toll plazas or be required to pay double toll in the cash lane if your FASTag balance is too low. Your tag may be blacklisted if your balance is continuously low. This may cause your trip to be delayed and necessitate prompt help and recharging. Maintaining a healthy balance helps prevent these interruptions.
How often is the FASTag balance updated?
Every time a toll transaction is made, the FASTag balance is updated instantly. However, each transaction may require a few minutes for SMS and app updates.
What should I do if my FASTag is blacklisted?
Recharge your FASTag right away with the necessary minimum balance if it has been blacklisted. Then, to reactivate the tag, call the NHAI hotline at 1033 or the customer service department of your issuing bank.
What are the common issues related to FASTag balance?
If a user's mobile number isn't updated, they may miss SMS alerts, experience delayed balance updates, or be blacklisted because of a low balance. Issues with app login, improper tag linking, and recharge failures are also frequent. Before departing, always confirm your FASTag status and make sure your information is current with the issuing bank or wallet.
What information do I need to provide to check my FASTag status or balance?
You must enter your FASTag account's username and password in order to view your FASTag status or balance. Giving your mobile number to receive SMS updates about your FASTag balance or status is an additional choice.
What if I forget my FASTag ID number?
If you can't remember your FASTag ID number, you can find it by calling the FASTag customer support number that NHAI has supplied. If you have any questions about your FASTag balance or any other information, this method guarantees that you may get assistance fast. It is a practical way to get answers to any questions about your account, which guarantees that using your FASTag is easy.
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