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When DIY Fails: How TaxBuddy Rescued 1,000+ Users

  • Writer: Rajesh Kumar Kar
    Rajesh Kumar Kar
  • Sep 17
  • 9 min read

Filing Income Tax Returns (ITR) accurately can be a daunting task for many taxpayers, especially with changing regulations, revised forms, and multiple deductions under different regimes. While DIY tax filing may seem convenient, it often leads to errors, missed deductions, and delayed refunds. With the Financial Year 2024-25 (Assessment Year 2025-26), new updates in ITR forms and TDS reflection have made the filing process even more complex. TaxBuddy provides a solution that combines automation with expert guidance, ensuring taxpayers can file their returns efficiently, accurately, and on time. Its platform is designed to reduce errors, handle complex scenarios, and provide a seamless experience, whether you are filing under the old or new tax regime.

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Why DIY Tax Filing Fails

Do-it-yourself tax filing may seem convenient and cost-effective, but it carries a high risk of errors. Many taxpayers struggle to correctly classify different sources of income, such as salary, business income, capital gains, or rental income. Misclassifications can lead to underreporting or overreporting of income, which may trigger notices from the Income Tax Department. Additionally, claiming deductions under sections like 80C, 80D, or 80E often requires careful documentation and understanding of eligibility, which many DIY filers overlook.


For FY 2024-25, the revised ITR forms have introduced several new fields and structural changes, which demand attention to detail. Taxpayers often fail to reconcile critical documents like Form 16, Form 26AS, and bank statements before filing. Mistakes in reporting TDS credits, mismatched PAN details, or missing mandatory disclosures can result in delayed refunds, the issuance of notices, or even penalties. Even minor errors, such as incorrect calculation of exemptions or misreporting of investment details, can lead to complications, making the DIY filing process stressful and risky for individuals without professional guidance.


How TaxBuddy Rescued Users

TaxBuddy provides a structured and reliable solution to overcome the challenges of DIY tax filing. The platform automates complex calculations, verifies income sources, and applies all eligible deductions accurately, reducing the chances of errors significantly. It cross-checks reported TDS credits with official records to ensure alignment, preventing mismatches that could delay refunds.


For users who struggled with the intricacies of the updated ITR forms for FY 2024-25, TaxBuddy highlights inconsistencies and provides step-by-step guidance on completing each section correctly. The platform also offers explanations for each correction, helping taxpayers understand the reasoning behind adjustments and deductions, which increases confidence in filing. Users report faster refund processing and improved compliance after using the platform, as the system identifies and resolves potential errors before submission. By bridging the knowledge gap and simplifying the filing process, TaxBuddy ensures a smoother, accurate, and stress-free experience for taxpayers who would otherwise face complications with DIY tax filing.


Key Features of TaxBuddy’s Rescue Approach

TaxBuddy’s rescue approach is carefully designed to simplify the often complex and intimidating process of income tax return filing by combining advanced technology with expert guidance. At the heart of this system is its AI-driven error detection mechanism, which continuously monitors inputs for inconsistencies, discrepancies, or potential mistakes. By identifying these issues in real-time, the platform significantly reduces the likelihood of incorrect filings, ensuring that taxpayers can submit their returns confidently.


Another important feature is the automated form filling capability. This function saves users considerable time and effort by consolidating information from multiple income sources, including salary slips, bank statements, investment documents, and capital gains reports, into the relevant sections of the ITR. For taxpayers with complex financial situations, such as multiple employers, rental income, business earnings, or stock market investments, TaxBuddy provides step-by-step guidance to ensure that each source of income is accurately reported, minimizing errors and compliance risks.


TaxBuddy also provides personalized guidance on claiming eligible deductions under Sections 80C, 80D, and 80E. The platform clearly distinguishes which deductions are applicable under the old and new tax regimes, helping taxpayers optimize their benefits without violating any legal requirements. Users receive alerts for potential discrepancies, suggestions for legally minimizing tax liability, and reminders to ensure deadlines are not missed.


With TaxBuddy, all filings remain fully compliant with the latest Income Tax laws, and taxpayers gain the confidence of knowing that both their returns and tax planning are handled efficiently. The system ensures that even complex cases are managed seamlessly, blending AI-powered automation with expert support to create a streamlined, error-free, and time-saving tax filing experience.


Is TaxBuddy’s Mobile App the Key to Seamless Filing?

The TaxBuddy mobile app is transforming the way taxpayers approach income tax filing by offering a fully digital, mobile-first experience. Unlike traditional filing methods that require a desktop or manual paperwork, the app allows users to complete the entire process from their smartphones. Users can simply upload their Form 16, Form 26AS, bank statements, or other relevant income documents directly through the app. Once uploaded, the app intelligently pre-fills the ITR forms using the provided data, significantly reducing manual effort and minimizing the risk of errors.


The app also provides a clear, step-by-step verification system, allowing users to review pre-filled information, make corrections if necessary, and ensure that all sources of income and deductions are accurately captured. Beyond filing, the mobile app actively monitors the status of refunds, alerts users of pending actions, and sends timely reminders before deadlines. For taxpayers facing complex queries or needing clarification on specific rules, TaxBuddy offers in-app expert support. Users can connect with tax professionals, resolve doubts, and complete filing without switching between multiple platforms. This makes the mobile app an essential tool for anyone seeking a fast, convenient, and secure filing experience, particularly for those who prefer a mobile-first workflow or need to file on the go.


How TaxBuddy Ensures Compliance Across Old and New Tax Regimes

TaxBuddy is engineered to handle the complexities of both the old and new tax regimes seamlessly. The platform automatically identifies eligible deductions, exemptions, and applicable tax slabs based on the regime selected by the user. This ensures that taxpayers are filing accurately and claiming benefits without confusion. For example, under the old regime, the platform accounts for deductions such as Section 80C investments, HRA, and home loan interest, while under the new regime, it guides users to evaluate whether skipping certain deductions in exchange for lower tax rates is more beneficial.


The system also performs real-time TDS reconciliation, cross-verifying Form 26AS and other income documents with pre-filled ITR data, ensuring there are no mismatches that could lead to delays or notices from the Income Tax Department. By guiding users through every step—from income reporting, deduction calculation, and tax optimisation to final verification and e-filing—TaxBuddy reduces errors and streamlines compliance. This structured approach not only prevents common filing mistakes but also gives users confidence that their ITR is accurate and fully compliant with the latest tax rules, irrespective of the regime they choose.


Conclusion

Filing taxes on your own can often be a complicated and stressful process. Even small mistakes while preparing your Income Tax Return (ITR) can lead to delays in processing refunds, notices from the Income Tax Department, or even penalties. Many taxpayers struggle with correctly reporting income, claiming deductions, or reconciling TDS credits, especially when using the DIY approach without the right guidance. TaxBuddy addresses these challenges by offering a comprehensive solution that combines advanced AI-driven automation with expert assistance. This ensures that your tax filing is accurate, compliant with both the old and new tax regimes, and submitted on time. The platform guides users through the filing process, whether using ITR utilities, JSON files, or online filing methods, reducing the chances of errors and providing clarity on complex tax provisions. For anyone seeking a reliable and seamless way to file taxes without unnecessary stress, it is highly recommended to download the TaxBuddy mobile app for a simplified, secure, and hassle-free experience that saves time and ensures peace of mind.


FAQs

Q1. Does TaxBuddy offer both self-filing and expert-assisted plans for ITR filing, or only expert-assisted options? A1. TaxBuddy provides users with the flexibility to choose between self-filing and expert-assisted plans, depending on their tax profile and comfort level. Individuals with relatively simple tax situations, such as salaried employees with a single source of income and standard deductions, can opt for self-filing. The platform offers step-by-step guidance, automated calculations, and built-in validations, making it easy to file returns accurately without external help. On the other hand, for taxpayers with more complex scenarios, including multiple sources of income, capital gains from stock market or property sales, business or freelance income, or foreign income, the expert-assisted plan is ideal. TaxBuddy’s team of professionals ensures that all computations are accurate, deductions are maximized, and compliance with Income Tax laws is maintained, thereby reducing errors and minimizing the risk of penalties.


Q2. Which is the best site to file ITR? A2. While several online platforms provide ITR filing services, TaxBuddy stands out as a comprehensive solution for taxpayers of all types. Its AI-driven system automatically detects errors, checks for mismatches, and ensures compliance with the latest ITR rules. Unlike manual filing on the government portal, TaxBuddy simplifies complex processes such as TDS reconciliation, calculating deductions under various sections like 80C, 80D, 80EE, and filing returns that involve multiple income sources. The platform also provides real-time guidance and notifications for missing documents or incomplete entries, ensuring that the return is submitted accurately. TaxBuddy’s combination of automation, expert support, and continuous updates makes it a reliable and convenient choice for taxpayers seeking efficiency, accuracy, and peace of mind.


Q3. Where to file an income tax return? A3. Income tax returns can be filed on the official Income Tax e-filing portal, which is secure and widely used. However, filing manually requires careful attention, especially when reporting multiple sources of income, TDS credits, and claiming deductions. Errors or mismatches can lead to delays in processing or notices from the Income Tax Department. TaxBuddy provides a more user-friendly alternative by integrating Form 16, Form 26AS, and other relevant documents, automatically populating the required fields, calculating taxes, and flagging any inconsistencies. This allows users to file their ITR online confidently without worrying about mismatches or missing information, reducing the chance of errors and ensuring compliance.


Q4. Can TaxBuddy handle multiple income sources? A4. Yes. TaxBuddy is designed to manage complex tax profiles, accommodating multiple sources of income efficiently. It supports income from salary, freelance work, business operations, rental properties, capital gains, dividends, and even foreign income. The platform automatically categorizes each type of income under the appropriate head, applies the correct tax rates, and calculates the total tax liability accurately. Additionally, TaxBuddy ensures that all eligible deductions, exemptions, and TDS credits are accounted for. By handling complex computations and reporting requirements, the platform reduces human error, saves time, and ensures that all compliance obligations are met.


Q5. Does using TaxBuddy speed up refund processing? A5. Yes. By ensuring that all data is accurate, TDS credits are correctly matched, and calculations are error-free, TaxBuddy reduces the common causes of delays in refund processing. Tax returns filed with mistakes or mismatched TDS details often face longer processing times, as the Income Tax Department may require additional verification. TaxBuddy’s automated checks and professional guidance minimize such issues. Taxpayers who use the platform to file accurately and early are more likely to receive refunds faster than those who manually file without guidance, improving the overall efficiency of the process.


Q6. Is the TaxBuddy mobile app secure? A6. Absolutely. The TaxBuddy mobile app is built with advanced security features, including encryption protocols, secure authentication, and multiple layers of data protection. Sensitive information, such as PAN details, bank account numbers, Form 16 data, and other financial documents, is safeguarded against unauthorized access. Users can confidently upload and store their tax-related documents knowing that the platform follows strict security standards. Regular security audits and updates ensure that the system remains robust against potential cyber threats.


Q7. Can TaxBuddy help with revised returns? A7. Yes. TaxBuddy offers full support for filing revised returns under Section 139(5) of the Income Tax Act. Whether you need to correct missed income, update TDS credits, or claim deductions that were overlooked in the original return, the platform guides users through each step of the process. It ensures that all corrections are accurately reflected and compliant with Income Tax rules. By reducing errors in revised filings, TaxBuddy helps avoid penalties and ensures that taxpayers receive the maximum eligible refunds or deductions.


Q8. Does TaxBuddy support both old and new tax regimes? A8. Yes. TaxBuddy clearly differentiates between the old and new tax regimes and helps taxpayers select the option that provides the maximum tax benefit. The platform guides users on applicable tax slabs, exemptions, and deductions for each regime. It also provides comparative calculations between the two regimes, allowing taxpayers to make informed decisions. This makes the selection process simpler and ensures optimal tax planning.


Q9. Are there penalties for incorrect filing using TaxBuddy? A9. While TaxBuddy’s AI-driven system and expert review significantly reduce the chances of errors, taxpayers remain responsible for providing accurate information. Filing incorrect or incomplete data may still attract penalties under the Income Tax Act. However, TaxBuddy minimizes this risk by verifying entries, highlighting potential issues before submission, and guiding users on corrections, ensuring the highest level of accuracy and compliance.


Q10. Can I track my refund status through TaxBuddy? A10. Yes. TaxBuddy allows users to track the status of their refund in real-time. The platform provides notifications at each stage of the process—whether the return is under processing, scrutiny, or the refund has been credited—so taxpayers do not need to manually check the Income Tax portal. This real-time tracking feature provides clarity and reduces uncertainty for users.


Q11. Is expert assistance available in the app? A11. Yes. TaxBuddy provides in-app expert assistance for users who need guidance on complex filings, revising returns, or understanding specific tax rules. Experts are available to answer queries, review documents, and ensure accurate filing directly within the app. This seamless integration eliminates the need to contact support separately and provides users with a complete, guided experience.


Q12. Does TaxBuddy handle ITR filing for businesses? A12. Yes. TaxBuddy is designed to support not only individual taxpayers but also professionals and businesses. It caters to firms requiring audit compliance, companies managing transfer pricing documentation, and entities with multiple income streams. The platform helps businesses file accurate ITRs while ensuring adherence to all regulatory requirements, simplifying complex tax scenarios for organizations of all sizes.


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