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Understanding Refund Adjustment Notices Under Section 245A

  • Writer: Nimisha Panda
    Nimisha Panda
  • 1 day ago
  • 8 min read

Refund adjustment notices under Section 245A are issued when the Income Tax Department intends to set off a taxpayer’s refund against outstanding tax dues from earlier years. These notices ensure that pending liabilities are cleared before a refund is released, making the adjustment process both efficient and legally compliant. Understanding why such a notice is issued, how adjustments are calculated, the role of accurate bank details, and the right way to respond can prevent unnecessary refund delays. Digital platforms like TaxBuddy help streamline this process by verifying dues, preparing responses, and ensuring error-free compliance.

Table of Contents

Understanding Refund Adjustment Notices Under Section 245A

Refund adjustment notices under Section 245A are issued when the Income Tax Department identifies pending tax demands from earlier assessment years and intends to set off those dues against the taxpayer’s current-year refund. The notice communicates the proposed adjustment, the amount involved, and offers the opportunity to either agree or raise an objection backed by evidence. This mechanism ensures efficient recovery of outstanding liabilities, prevents duplicate transactions, and aligns with statutory requirements ensuring that taxpayers are informed before any adjustment is carried out.


What Is a Section 245A Refund Adjustment Notice?

A Section 245A refund adjustment notice is an official intimation stating that the Income Tax Department plans to adjust an individual’s income tax refund against unpaid tax liabilities from previous years. The notice outlines the assessment year(s) involved, the outstanding amounts, interest or penalties included, and the refund amount proposed for adjustment. It serves as a legal communication ensuring transparency and provides the taxpayer with an opportunity to verify the dues and respond within the specified timeline.


How the Refund Adjustment Process Works Under Section 245A

The adjustment process begins when the department identifies a mismatch between the taxpayer’s refund eligibility and existing demands on record. Once a refund is processed, the system automatically checks for pending liabilities. If any are found, the department triggers Section 245A and sends an intimation proposing to adjust the refund. After allowing time for review and response, the department either proceeds with the adjustment (if the taxpayer agrees or does not respond) or holds off until the objection is resolved. This workflow ensures that tax arrears are cleared efficiently while giving taxpayers adequate opportunity to participate in the process.


Why Refunds Get Adjusted Against Past Tax Demands

Refunds may be adjusted for several reasons, most commonly due to previous year demands such as unpaid self-assessment tax, interest under Sections like 234A, 234B, or 234C, or pending rectification orders. Sometimes, mismatches in earlier filings, incorrect reporting, or updated departmental records may also trigger a demand. Section 245A allows the department to recover these dues seamlessly, ensuring that refunds are not released while outstanding liabilities remain unpaid.


How to Respond to a Section 245A Notice

Responding to the notice requires careful review of the outstanding demand. The taxpayer must check Form 26AS, previous assessment orders, payment challans, and any rectification acknowledgments. If the demand is correct, acceptance can be submitted through the e-filing portal, allowing the department to proceed with the adjustment. If the demand is incorrect or already paid, an objection should be filed along with supporting documents. Timely response is essential because non-action may lead to automatic adjustment based on departmental records.


Documents Required for Contesting a Section 245A Adjustment

Documents that help substantiate objections include:


  • Form 26AS or AIS showing tax credits and past payments

  • Challans for self-assessment tax, advance tax, or regular tax payments

  • Copies of previous orders, rectification requests, or revised returns

  • Bank statements showing payment debits where relevant

  • Correspondence or acknowledgements from the department These documents help establish whether the demand is valid or has already been settled.

Verifying Outstanding Demands Before Responding

Verification involves reviewing the ‘Pending Actions → Response to Outstanding Demand’ section on the income tax portal. Records must be cross-checked with Form 26AS, TIS, and past filings to ensure accuracy. Taxpayers should also compare departmental entries with personal records, as demands may arise due to mismatches in reporting, processing errors, or non-updated challan data. Any discrepancies must be identified before filing a response.


Bank Account Requirements for Smooth Refund Processing

Accurate and validated bank details are essential for refund credit and adjustment processing. The bank account must be:


  • Linked to PAN

  • Pre-validated on the income tax portal

  • Actively functional and not dormant Incorrect, inactive, or non-validated accounts may delay refunds even after adjustments are complete. Ensuring correct details helps avoid unnecessary complications during processing.

Common Issues Faced in Section 245A Adjustments

Common issues in Section 245A adjustments often arise due to discrepancies between departmental records and the taxpayer’s actual tax history. Outdated or legacy demands from earlier years may remain in the system even after corrective filings, resulting in unjustified adjustments. In some cases, the Centralized Processing Centre (CPC) may reflect incorrect demand figures because earlier rectification requests were not processed, or challan payments were not matched correctly in the backend. Previously paid taxes may fail to appear in Form 26AS due to delayed bank uploads or technical mismatches, creating confusion during verification.


Another frequent challenge is slow processing on the e-filing portal, where responses submitted to the notice may not update instantly, leaving taxpayers unsure whether their objection has been registered. Errors in PAN-linked bank accounts—such as inactive accounts, failed validation, incorrect IFSC entries, or joint accounts that do not meet verification criteria—can further delay refund credit even after adjustments are completed. Situations also arise where technical glitches prevent the uploading of supporting documents, or the portal shows inconsistent demand figures across different sections.


Delays in handling rectification requests filed under Section 154 contribute significantly to prolonged refund cycles. When old demands remain unresolved due to processing backlogs, the system continues to trigger new Section 245A adjustments every year, causing repeated inconvenience. All these challenges highlight the need for careful record maintenance, periodic review of tax credit statements, and timely rectification of mismatches to ensure a smooth refund process and prevent avoidable adjustments.


Legal Rights and Compliance Framework Under Section 245A

Section 245A mandates that the department must issue an intimation before adjusting any refund and cannot proceed without giving the taxpayer an opportunity to respond. Courts have consistently held that adjustments made without prior notice violate statutory rights. Taxpayers retain the right to contest inaccuracies, request rectification, and seek review of old demands. The department must adhere to prescribed timelines and maintain accuracy in records before making any adjustment.


How TaxBuddy Helps With Section 245A Refund Adjustment Notices

TaxBuddy offers structured support for managing Section 245A notices by verifying outstanding demands, checking old assessment records, preparing objections, and ensuring that all supporting documents are correctly submitted. The platform provides real-time guidance on responding to notices, preventing refund delays caused by clerical or filing errors. With expert-assisted help and AI-driven insights, TaxBuddy simplifies compliance and helps taxpayers handle refund adjustments smoothly.


Conclusion

Understanding the mechanics of Section 245A notices helps prevent refund delays and ensures that tax liabilities are accurately recorded. Verifying past dues, maintaining updated bank details, and responding within the stipulated timeframe are essential steps. Digital platforms such as TaxBuddy offer dependable support in reviewing notices and submitting accurate responses. For anyone looking for assistance in tax filing, it is highly recommended to download the TaxBuddy mobile app for a simplified, secure, and hassle-free experience.


FAQs

Q1. Does TaxBuddy offer both self-filing and expert-assisted plans for ITR filing, or only expert-assisted options? TaxBuddy provides both self-filing and expert-assisted plans to accommodate different filing preferences. The self-filing plan uses an AI-powered interface that auto-reads Form 16, AIS, TIS, and salary data to prepare returns with minimal manual effort. The expert-assisted plan is designed for taxpayers with multiple income sources, capital gains, foreign assets, business income, or complex deductions. Under this plan, a tax expert reviews every detail, ensures legal compliance, resolves mismatches, and completes the filing on behalf of the taxpayer. This dual approach ensures smooth and accurate filing for all categories of taxpayers.


Q2. Which is the best site to file ITR? The official Income Tax Department portal remains the primary platform for filing ITR. It is free and suitable for individuals familiar with tax forms and manual data entry. Those who prefer guided assistance, automated data extraction, error checks, and expert review often choose platforms like TaxBuddy. The advantage lies in lower error rates, automated reconciliation of AIS/TIS, and post-filing support, which makes the process easier for salaried individuals, business owners, and senior citizens.


Q3. Where to file an income tax return? Income tax returns can be filed either through the government’s e-filing portal or via private tax-filing platforms. The government portal is suitable for straightforward returns, while TaxBuddy offers a more convenient option for advanced cases by combining AI-driven automation with professional assistance. Both options ultimately submit the return to the Income Tax Department, but the experience and support differ significantly.


Q4. How long does the Income Tax Department take to process a refund after responding to a Section 245A notice? Refund processing timelines vary based on the complexity of the notice and the accuracy of records submitted. Once the response is filed and the department verifies outstanding demands, refunds are usually processed within a few weeks. If objections require deeper scrutiny or rectification, the timeline may extend. Ensuring accurate documentation and timely response helps expedite processing.


Q5. What happens if the outstanding demand in a Section 245A notice is incorrect? Incorrect demands can be challenged through the income tax portal by submitting an objection with proof such as challans, Form 26AS entries, or previous assessment orders. The department reviews the evidence and rectifies the demand if errors are confirmed. Filing objections on time prevents automatic adjustment of the refund based on incorrect records.


Q6. Can a refund be adjusted without issuing a Section 245A notice? No. The Income Tax Department is required by law to issue an intimation before adjusting a refund against outstanding demands. Courts have consistently held that refund adjustments without prior notice violate taxpayer rights. The notice ensures transparency and gives taxpayers the opportunity to verify or dispute the demand before any action is taken.


Q7. What should be checked in Form 26AS when responding to a Section 245A notice? Form 26AS should be reviewed for tax credits, TDS entries, past payments, and demand history. Differences between Form 26AS and the demand displayed in the notice often indicate issues such as missing challans, double entries, or outdated records. Ensuring that the tax credit statement aligns with personal records helps identify errors before submitting the response.


Q8. How to validate the bank account to avoid refund delays after a Section 245A adjustment? Bank accounts must be pre-validated on the income tax e-filing portal and linked to the PAN. Pre-validation includes verifying the account holder’s name, IFSC, and operational status. Accounts that are inactive, incorrectly linked, or not validated may prevent refund credit even after successful adjustment. Updating details in advance ensures seamless processing.


Q9. What if the refund amount is lower than the outstanding demand? If the outstanding demand exceeds the available refund, the department adjusts the entire refund and the remaining demand continues as payable. The taxpayer may need to clear the balance amount to avoid interest accrual. Reviewing the demand and raising objections, if necessary, ensures that only legitimate dues are considered.


Q10. What if a taxpayer misses the deadline to respond to a Section 245A notice? Non-response typically results in automatic adjustment of the refund based on departmental records. If the adjustment is incorrect, a rectification request can still be filed later, though it may delay the refund further. Responding within the stipulated period is essential to prevent avoidable complications.


Q11. How to track the status of a refund or adjustment after responding to a Section 245A notice? Refund and adjustment status can be tracked through the income tax portal under "Pending Actions," "Refund Status," or "Response to Outstanding Demand." The portal displays whether the response is accepted, the demand is updated, or the refund is released. Some taxpayers also use platforms like TaxBuddy to track updates through expert dashboards and notifications.


Q12. How can TaxBuddy help manage Section 245A notices effectively? TaxBuddy assists taxpayers by reviewing outstanding demands, preparing accurate objections, reconciling mismatches between AIS/TIS and departmental records, and ensuring correct documentation is submitted. The platform also provides expert insights into potential errors, previous assessment issues, and refund timelines. This support minimizes the risk of incorrect adjustments and helps taxpayers avoid delays caused by technical or filing errors.


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