Aaykar Setu App- An Initiative by the IT Department
- Dipali Waghmode
- Jul 11
- 5 min read
Updated: Aug 13
With the release of the Aaykar Setu app, the income tax department provides a wealth of information and answers many of the questions that taxpayers have about taxes. Then-finance minister Arun Jaitley released the app in July 2017. The module is now accessible for desktop computers in addition to the mobile-friendly Android version. Like MyGov, Digi Locker, and ePathshala, the app is a component of the Digital India initiative. In this article, we will share a detailed overview of the Aaykar Seru app, a key initiative by the Income Tax Department of India to help taxpayers with e-filing anytime and anywhere with a mobile app.
Table of Contents
What is Aaykar Setu App?
"Setu" means bridge, while "Aaykar" signifies taxpayer. The app serves as a connection between taxpayers and the government. The Google Play Store offers the software for free to Android users. After installing the app, you decide to use it to register your cell number. Additionally, you can connect your 10-digit PAN and 12-digit Aadhaar to your account. The taxpayer can use the app as a guide. By using the app, taxpayers can become familiar with the services provided by the income tax website, understand the steps, and file their taxes solely without relying on help from others. The program also aims to promote digitization in India and increase accessibility and use of tax services by strengthening the overall effectiveness of the tax administration system, expediting tax compliance, and answering taxpayer questions.
Aaykar Setu App Utilities to Help File Online ITR via Mobile App
Tax Services
File Income Tax Return (ITR): Users can easily file their ITRs by connecting the app to the Income Tax e-filing portal.
Tax Payment: By using the app, users can pay taxes directly, eliminating the need to go to banks or offices.
Know Your PAN: Using their Aadhaar number or other pertinent data, individuals can access their Permanent Account Number (PAN) facts with this service.
Track Refund Status: Using the app, taxpayers can monitor the progress of their tax refunds.
Tax Tools
Tax Calculator: Based on income and deductions, users can estimate their tax burden with the app's tax calculator.
Verification of Tax Information Network (TIN): Users can use the app to confirm that their tax information is correct and up-to-date and to validate their TIN.
Information Services
Tax Gyaan: This interactive test assesses users' familiarity with Indian tax laws and rules.
Live Chat: Users can ask questions of tax professionals and receive timely responses by using the software's live chat feature.
Tax Calendar: This tool provides important dates and due dates to help taxpayers fulfill their tax obligations.
Handling Grievances
Aaykar Sampark: This app allows users to file complaints and monitor the progress of their grievances with the Income Tax Department.
Instructional Materials
Videos and Guides: To help users better understand tax procedures and laws, the app offers a collection of instructional videos and lessons on a range of tax-related subjects.
News and Updates: The latest information from the Income Tax Department is available to users.
You can stay informed about tax dates and paperwork used for different purposes with the help of the app. SMS alerts will be sent to the registered mobile phone number. Additionally, it provides services including Form 16, a refund application, and instructions for viewing TDS details.
Features of the Aaykar Setu App
Aaykar Setu has many features that are easy to use. A list of some of these features follows below:
This module enables users to ask experts questions about IT.
Chatbots rapidly respond to questions from taxpayers.
Throughout the year, the help is accessible twenty-four hours a day.
One special feature of the app is the keyword-based search function.
The Aaykar Setu app helps taxpayers find a local TPS office. Information regarding every TPS office in the nation appears in the module.
The Tax Return Preparers (TRP) information also resides in the module. Users can choose a nearby TRP and obtain his name, email address, contact information, and map position.
With the use of their basic information, users can calculate the tax amount with the assistance of tax tools.
Through the Aaykar Setu app, users can file complaints and apply for PAN, TAN, TDS, and other advantages.
Additionally, users can use this software to pay taxes and prepare returns.
If the user is having trouble with any of the module's procedures, he can use the Live Chat feature to get his questions answered by chatting online from 10 a.m. to 6 p.m., Monday through Friday.
By just playing the game on the module, users can learn more about income tax through a multiple-choice question (MCQ) quiz. There are four levels in the game: Beginner, Normal, Hard, and Difficult.
Steps to Download Aaykar Setu App and File ITR Online via Mobile App
The Aaykar Setu app is available for download on any Android-powered phone. Users have multiple options for downloading the application.
The IT Department will deliver the installation link via SMS once users leave a missed call to +91-7306525252. The program can be downloaded and installed on your phone by clicking on the link.
By looking for "Aaykar Setu" on the Google Play store, people can also download it to their mobile devices.
By scanning the QR code on the Income Tax Department's website, you can easily download the app.
Example of Aaykar Setu App: Filing Online ITR via Mobile App
Let's say that X, who is 50 years old, installed the app on his smartphone after learning about it from a friend. He entered his mobile number when he registered on the app. All of the income tax department's updates are now sent to him by SMS. At 2 p.m., X activates the app's "Ask IT" feature and submits his question about the income tax calculation. The chatbot responds to his question and gives all the necessary information because he utilizes the service at 2:00 p.m. However, as Ask IT is only available from 10 a.m. to 6 p.m., X would not have received an answer if he attempted to speak there at 7:30 p.m. According to former Finance Minister Arun Jaitley, the app will eliminate the need for a physical link between assessees and assessing officers (AOs), which may be cumbersome and cause issues.
Conclusion
The application has already simplified numerous interfaces and simplified compliance. ITR filing is made easier and more user-friendly by this digital endeavour. Additionally, it makes it easier for a taxpayer to monitor the status of their income tax returns, income tax notices, and ITR. Reducing the interface between the income tax agency and the taxpayer is made easier with the help of this software. With its ongoing development and addition of new features, the app is well-positioned to be a key player in India's digital revolution of tax services.
Frequently Asked Questions
Q1. What does Aaykar Setu offer?
Several tax tools, a live chat feature, real-time updates, and crucial connections to several Income Tax Department procedures are all gathered into one module of the app. Additionally, taxpayers will be able to get regular notifications on their ITD-registered cell numbers about significant tax dates, forms, and revisions.
Q2. Can I file my Income Tax Return using Aaykar Setu?
Yes, you can file your ITR using the app since Aaykar Setu offers direct access to the Income Tax e-filing facility.
Q3. What services can I access through Aaykar Setu?
Among the functions provided by the app is the ability to file Income Tax Returns (ITR), pay taxes, retrieve PAN information, track refund status, validate TIN, and access tax calculators.
Q4. How secure is my data on Aaykar Setu?
To protect user data, Aaykar Setu employs sophisticated encryption methods and protected login credentials.
Q5. What educational resources are available on Aaykar Setu?
The app provides the latest updates and information from the Income Tax Department, instructional videos, lessons on several tax subjects, and a tax knowledge exam called Tax Gyaan.
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