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How to Check Income Tax Notices, Demands, and Orders in Your Portal Inbox With TaxBuddy’s Help

  • Writer: Rashmita Choudhary
    Rashmita Choudhary
  • Jan 6
  • 9 min read

Income tax notices, demands, and assessment orders appear directly in the inbox of the e-filing portal, and understanding how to check them ensures quick compliance. The portal centralises every communication from the Income Tax Department, including notices under Sections 142, 143, 148, and 156, as well as outstanding demands and assessment orders. The inbox also provides options to authenticate any notice, respond through e-Proceedings, and track updates in real time. With structured workflows and clear tracking, the system simplifies compliance, while platforms like TaxBuddy provide additional guidance to help taxpayers avoid penalties and respond accurately.

Table of Contents

How to Check Income Tax Notices on the e-Filing Portal

The e-filing portal serves as the primary communication channel for notices issued under the Income Tax Act. Access begins by logging in with PAN credentials or Aadhaar-based OTP authentication. The dashboard immediately displays priority alerts, including pending actions triggered by recent notices. By selecting Pending Actions and then opening the e-Proceedings tab, every notice issued for inquiries, verifications, reassessments, or clarifications appears in chronological order. Each entry includes its issue date, deadlines, and downloadable documents for review. This centralised structure ensures timely visibility and prevents situations where important notices go unnoticed due to email delivery failures.


How to View and Respond to Income Tax Demands

Outstanding tax demands are displayed in the Response to Outstanding Demand section, located under the Pending Actions tab on the e-filing portal. This dashboard presents a clear breakdown of every unresolved tax liability raised by the department, including demand amounts, assessment years involved, demand reference numbers, and the underlying reasons for the adjustment. Each entry also includes timestamps, enabling users to understand when the demand was generated and whether it relates to processing under Section 143(1), rectification changes, or adjustments due to mismatched information in Form 26AS, AIS, or TDS records.


When viewing a demand, the portal provides two primary options. The first is to agree with the demand, which redirects to the tax payment page, where the outstanding amount can be cleared through net banking, debit card, or authorised payment channels. Once payment is completed, the challan details are automatically reflected on the portal. The second option is to disagree with the demand. This requires uploading evidence to support the disagreement, such as TDS certificates that were not reflected in departmental records, proof of advance tax or self-assessment tax already paid, corrected computation sheets, or updated Form 26AS entries. Users must also select a reason for disagreement from the dropdown list, ensuring the objection is categorised correctly for departmental review.


Every action taken within this section is logged, creating a transparent digital trail. After submission, the portal displays a real-time status update showing whether the response is under review or whether the assessing officer has accepted or rejected the clarification. This eliminates the need for physical follow-ups and reduces the risk of missed communication. By checking this dashboard regularly, taxpayers can ensure timely resolution of demands and avoid additional interest or penalties that may arise from delayed action. Platforms like TaxBuddy further assist by reviewing demand notices, identifying mismatches, and guiding users through the response process with accuracy and confidence.


How to Track Assessment Orders in the Portal Inbox

Assessment orders, rectification outcomes, and appeal decisions appear under View Notices and Orders on the dashboard. The section lists all communications issued in the previous assessment year, arranged from most recent to oldest. Each order contains details such as the assessed income, tax computation, adjustments made, and any consequential demands or refunds. Downloadable PDFs ensure that full documentation remains accessible for reference or further action. Tracking orders regularly reduces the risk of missing crucial updates, especially when the department finalises assessments under Sections 143(1), 143(3), 147, or other relevant provisions.


Types of Income Tax Notices, Demands, and Orders (Key Sections Explained)

Types of income tax notices, demands, and orders are categorised based on specific sections of the Income Tax Act, and each serves a distinct purpose in the compliance process. Notices issued under Section 142(1) are commonly used when the department requires additional information to complete an assessment. These may include requests for bank statements, books of accounts, explanation of income sources, or clarification of discrepancies identified during preliminary review. A timely and complete response helps prevent further escalation.


Section 143(2) notices initiate a detailed scrutiny assessment. These are issued when the department believes that the return filed may contain inaccuracies or requires deeper verification. Scrutiny can cover areas such as capital gains reporting, high-value transactions, expense claims, or mismatches in third-party data. This section ensures that income is assessed accurately and that proper documentation supports the claims made in the return.


Section 148 notices deal with reassessment, triggered when income is believed to have escaped assessment in earlier years. These notices require filing a fresh return for the specified year, followed by a detailed review of transactions and records. Reasons for issuance may include new information received from external agencies, mismatches in financial data, or updates from the department’s analytics systems.


Section 156 notices are demand notices that communicate tax payable after processing or completing an assessment. The demand may include outstanding tax, interest under various sections, penalties, or fees. Such demands typically arise due to underreported income, incorrect TDS claims, computational errors, or adjustments made during automated processing under Section 143(1).


Demands may also result from inconsistencies between the filer’s data and information available in Form 26AS, AIS, or TIS. Incorrect reporting of income, missing disclosures, or differences in TDS details often trigger recalculations that lead to additional tax liabilities. In some cases, adjustments made by the system during return processing may also generate revised demands.


Assessment orders, issued after completing scrutiny or reassessment, document the final tax position for the year. These orders summarise accepted income, disallowed claims, revised computations, and any resulting tax demand or refund. They serve as official confirmation of the department’s conclusions and form the basis for either paying dues or receiving refunds. Orders ensure transparency in tax determination and give taxpayers clarity on the outcome of the assessment process.


How Notice Authentication Works on the Portal

The authenticate functionality helps confirm whether a notice or order originates from the Income Tax Department. By entering the notice number, PAN, and the registered mobile number or email address, the portal validates the authenticity and displays the digital signature details. This feature protects taxpayers from phishing or fraudulent notices that mimic departmental communication. Authentication is essential before responding or uploading sensitive documents, ensuring that actions are performed only on genuine communications issued through official channels.


Navigating Pending Actions, e-Proceedings, and Outstanding Demand

Pending Actions functions as the control centre for taxpayer obligations. The e-Proceedings tab highlights tasks such as submitting explanations, uploading documents, completing verifications, and responding to scrutiny questionnaires. For each proceeding, the portal displays due dates, document checklists, and options to submit replies. The Outstanding Demand tab focuses on tax dues, including payable amounts arising from assessments or adjustments. By navigating between these sections, taxpayers gain a full overview of actions required for compliance. Consistent monitoring reduces penalties caused by late submissions, missed deadlines, or unaddressed demands.


How TaxBuddy Helps With Income Tax Notices and Demands

TaxBuddy simplifies the process of managing notices and demands by offering guided support, document review, and expert intervention. Its platform identifies the type of notice received and explains the compliance steps required. Users receive help in preparing responses, compiling documents, and resolving discrepancies such as TDS mismatches or incorrect tax credits. For complex scrutiny cases or reassessment proceedings, expert teams assist with drafting replies that meet departmental expectations. The platform also monitors updates and deadlines, reducing the chances of penalties and ensuring that notices are handled accurately and promptly.


Conclusion

Checking income tax notices, demands, and assessment orders through the e-filing portal ensures timely compliance and a clear view of tax obligations. With structured sections like e-Proceedings, Outstanding Demand, and View Notices and Orders, the portal provides complete visibility of departmental communication. Platforms such as TaxBuddy support this process by simplifying documentation, clarifying technical requirements, and guiding users through responses to avoid penalties or errors. For anyone looking for assistance in tax filing, it is highly recommended to download the TaxBuddy mobile app for a simplified, secure, and hassle-free experience.


FAQs

Q1. Does TaxBuddy offer both self-filing and expert-assisted plans for ITR filing, or only expert-assisted options? TaxBuddy provides flexibility through two structured filing paths. The self-filing plan uses an AI-driven interface that pre-fills data, recommends relevant deductions, flags inconsistencies, and guides users step by step until submission. The expert-assisted plan is designed for cases that require additional attention, including capital gains, multiple income sources, scrutiny notices, complex deductions, and business filings. Both options ensure compliance with the latest income tax rules while offering a seamless digital experience.


Q2. Which is the best site to file ITR? Multiple platforms are available for online tax filing, but the ideal choice depends on the complexity of the return and the level of support required. The Income Tax Department’s e-filing portal is the standard option for direct submission. For users who prefer automation, document-based filing, error checks, and guided assistance, platforms like TaxBuddy provide a refined experience. These platforms reduce manual effort and help avoid common mistakes that lead to notices or mismatches.


Q3. Where to file an income tax return? Income tax returns can be filed directly on the official e-filing website or through authorised tax-filing platforms. The e-filing portal provides a secure environment for submitting the return and tracking assessments or notices. Alternatively, platforms such as TaxBuddy offer simplified interfaces, smart data capture, and expert validation to help individuals, freelancers, NRIs, and business owners file accurately.


Q4. How to check whether a notice received from the Income Tax Department is genuine? The authenticity of any notice can be verified using the Authenticate Notice feature on the e-filing portal. Enter the notice number, PAN, and registered contact details to confirm whether the communication was officially issued. This verification helps avoid responses to fraudulent emails or fake letters, which are increasingly common during tax season.


Q5. Why does the Income Tax Department issue notices even when taxes are fully paid? Notices may still be issued for mismatches between reported income and data in AIS, inconsistencies in Form 26AS, missing disclosures, or verification requirements. Automated systems highlight issues even when taxes are correctly paid. Sometimes, minor errors such as incorrect bank account details or mismatched TDS entries also trigger notices.


Q6. What is the usual time allowed for responding to an income tax notice? Most notices specify a response window ranging from 7 to 30 days. The deadline appears clearly on the notice itself. Late responses or non-submission may result in penalties, best judgment assessments, or additional scrutiny. The e-filing portal displays deadlines for each proceeding in the e-Proceedings section.


Q7. What happens if an income tax notice is ignored? Ignoring a notice can lead to escalation, including penalties, interest, disallowance of deductions, tax demands, and potential prosecution in severe cases. Non-response may also result in automated assessments under sections such as 144. Timely submission of explanations, documents, and clarifications ensures smooth resolution.


Q8. Can outstanding tax demands be corrected if incorrect? Yes. If a demand is incorrect due to mismatches or technical errors, the Response to Outstanding Demand section allows filing a disagreement with supporting evidence. Proofs may include Form 26AS, TDS certificates, challans for advance tax or self-assessment tax, and corrected computations. The assessing officer reviews the submission and updates the demand status accordingly.


Q9. How to download past notices and orders from the e-filing portal? All past notices, assessment orders, rectification results, and communication from the department are available under View Notices and Orders on the dashboard. Documents are organised by assessment year and sorted chronologically. Each file can be downloaded in PDF format for record-keeping or sharing with tax advisors.


Q10. Can someone without portal access check tax demands or notices? Full details of demands and notices require portal login for security reasons. Without login, only limited tax payment status and challan verification options may be available. For complete access, PAN-based login credentials or Aadhaar OTP authentication is required.


Q11. How does TaxBuddy support taxpayers in responding to income tax notices? TaxBuddy’s notice management system identifies the notice type, explains its purpose, and guides users through the response process. Experts help prepare replies, compile required documents, and resolve issues like TDS mismatches or incorrect reporting. Real-time tracking and timely reminders reduce compliance risks and prevent penalties.


Q12. Is expert support needed for every income tax notice? Not all notices require expert involvement. Some may simply request confirmation or minor corrections. However, scrutiny notices, reassessment cases, complex mismatches, or high-value demands often benefit from professional review. Platforms like TaxBuddy offer specialised support to ensure accurate, compliant responses in such cases.


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