New Income Tax Portal: E-filing 2.0 & Key Features of New Income Tax E-Filing Portal
- Rashmita Choudhary
- Jul 15
- 6 min read
Updated: Jul 17
On June 7, 2021, the new income tax e-filing website was launched by the Central Board of Direct Taxes (CBDT). According to the income tax e-filing website update, the old e-filing portal, www.incometaxindiaefiling.gov.in, has been swapped with the new one, www.incometax.gov.in. The new site will now be used by taxpayers to file their income tax returns (ITRs) and complete all other tax-related chores. For the benefit of taxpayers, the portal is being updated to offer the ability to file income tax returns and other tax-related services in a smooth, contemporary way.
Table of Content
New Income Tax E-Filing Portal Key Features
ITR Processing: A taxpayer's income tax return will be processed instantly through the new, user-friendly interface. This will allow taxpayers to receive their reimbursements more quickly.
Free Software for ITR Preparation: The free Excel-based and Java-based ITR preparation software will be helpful to the taxpayers. The department issues the ITR forms for each financial year after considering modifications. Taxpayers can either prepare and submit their taxes online through the website or by downloading the ITR preparation software. The software's interactive questions will streamline the e-filing procedure.
Pre-filled ITRs: Certain information pertaining to specific earnings can be pre-filled on the new site. These may have to do with salary, real estate, business or occupation, etc. Furthermore, it facilitates the thorough pre-filling of information on capital gains, dividends, interest, and salary income. When the relevant entities upload the TDS and SFT statements, pre-filling will take place.
Annual Information Statement (AIS): Form 26AS contains the AIS, which is a thorough overview of the data for a taxpayer. Taxpayers have the ability to comment on data that is shown in AIS. Under each part (such as TDS, SFT, and Other information), AIS displays both the reported value and the updated value—that is, the value after taking taxpayer comments into account.
National Faceless Appeals Center (NFAC): It was established to carry out the Scheme and make it easier to conduct e-appeal processes centrally. This includes using an automated allocation mechanism to allocate appeals for disposal to Commissioners of Income Tax (Appeal) units.
Electronic verification: Using tools like digital signatures, net banking, or Aadhaar OTP, taxpayers can electronically confirm their returns.
Multiple Payment Options: Taxpayers have a variety of payment alternatives through the new site. These choices include net banking through any taxpayer's account at any bank, credit card, UPI, and RTGS/NEFT. It has made paying taxes easier.
Pre-Validate Bank Account to Receive Income Tax Refund: The income tax department will examine ITRs when they are filed and process any refunds. These reimbursements are now sent electronically to the bank account linked with your PAN.
Call Center Services: To provide prompt answers to questions, a "new call center" has been connected with the new web portal. Taxpayers' concerns are also addressed with comprehensive FAQs, guides, videos, and chatbots/live agents.
Single Dashboard Interaction: In addition to the follow-up activity, a taxpayer can view all of the interactions, uploads, and pending activities in a single dashboard.
Mobile App: To assist taxpayers in understanding taxes and answering many of their questions, the income tax department has released the Aaykar Setu app. In July 2017, the app was made available. The app offers features like Ask IT (responses to your questions), Tax Calculation Tools, Online PAN Application, Online Tax Payment, Tax Gyaan, and more.
Communication with the Income Tax Department: Through the portal, taxpayers can interact with the Income Tax Department and obtain notifications and updates. There will be no need to follow up with income tax officials because the notices, responses/submissions, orders, etc., will all be accessible through the income tax portal itself.
Old Income Tax E-Filing Portal Key Features
The department developed the old income tax e-filing portal, www.incometaxidiaefiling.gov.in, to offer taxpayers services connected to e-filing. The users file their income tax returns and other paperwork via the current income tax e-filing platform. They can complete the following activities via the portal in addition to filing income tax returns:
View/respond to outstanding income tax demands
View tax credit statement (Form 26AS)
Request for intimations
View tax credit mismatch
File audit reports and certificates.
Request for change of ITR particulars
Request for refund re-issue.
Respond to e-proceedings
Lodge grievance online
The portal is used by the income tax department to send notices, collect answers from taxpayers, access uploaded income tax returns and other papers for additional processing, and convey final orders, including assessments, appeals, exemptions, and penalties.
Benefits of the Income Tax Portal
The following are the main benefits of using the income tax portal:
Quick refunds for taxpayers are made possible by the new portal's integration with the ITR processing system, guaranteeing a simple and effective experience.
Benefits of the new income tax portal include free ITR preparation software for ITR 2 forms (offline) and ITR 1 and 4 forms (both online and offline).
The portal allows taxpayers to interact with a variety of tax experts, file income tax forms, and reply to different inspection procedures.
When it comes time to file Income Tax Returns (ITRs), users can easily access all of their professional information by uploading it.
The new portal's dashboard feature helps taxpayers keep track of pending requests and manage multiple conversations.
Inquiries about online income tax filing can be handled by the recently opened call center, which will streamline the tax payment procedure via the portal.
Taxpayers Update to Adopt the New Income Tax Portal
Since the previously registered Digital Signature Certificates (DSCs) have not been moved because of security concerns, taxpayers must re-register their DSCs.
It is recommended that they link Aadhaar, change their user ID and mobile number under primary contacts in their profile, and, if they haven't already, pre-validate their bank account.
Reset e-Filing Vault Higher Security option
Conclusion
The way governments operate has altered in recent years due to the growing digitization. The new e-filing portal was launched on June 7, 2021, while the old one was open until June 6, 2021. The new income tax site offers users a smoother, more pleasant, and easier experience. These features make it easier to understand the reasons that make the new portal better than the older version.
Frequently Asked Questions
What is the new e-filing portal?
The new Income Tax India e-filing platform was created to make it simple and quick for taxpayers to electronically file their income tax returns (ITRs) and other associated services.
Is it mandatory for individuals to register on the new e-filing portal?
Yes, in order to file their ITRs or use any other associated services, all taxpayers must register on Income Tax India's new e-filing portal.
How to register on the new e-filing portal?
By entering your PAN, mobile number, and email address, you can register on the new e-filing platform. After that, you will receive an OTP on your email address and mobile number, which you must enter to finish the registration process.
Can ITR be filed on the new e-filing portal?
Yes, you can use the new e-filing portal to submit your ITR. The site makes filing simpler and more convenient by providing pre-filled ITR forms based on your income and tax information.
Can I track my ITR’s status on the new e-filing portal?
Yes, you can monitor your ITR's status in real time on the new e-filing platform. You will be informed about the status of your return, including when it was received, processed, and, if applicable, repaid.
Are there any charges to use the new e-filing portal?
No, using Income Tax India's new e-filing system is free of cost. The service is available for free.
What if I come across technical issues while using the new e-filing portal?
You can submit a service request using the new e-filing portal or get help from the helpdesk if you run into any technical difficulties. The help desk is open around the clock to answer any questions or concerns you might have.
Can I link my Aadhaar and PAN in the e-filing portal?
Yes, the e-filling portal's fast connections section allows you to link your PAN and Aadhaar.
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